• Cancel/modify
    reservation

privacy

Dear Guest,

we wish to inform you that, according to Par. 13 of Italian Code on Privacy (Legislative Decree 196/2003), the processing of your personal details will occur through fairness and transparency, for legal purposes and protecting your privacy and your rights.The processing will also be carried out through computerised systems for the following purposes:

1.    Fulfilment of the obligation deriving from Par. 109 of  Royal Decree 18/6/1931 n. 773, requiring that we register and communicate our guests’ personal details to the Police;

2.    To comply with the administrative, accounting and fiscal obligations in force;

3.    To complete our reception duties for messages and phone calls on your behalf;

4.    To speed up registration procedures in case of future stays at our hotel;

5.    To send you our promotional and up-dating messages about our tariffs and special offers.

In addition, we wish to inform you that the contribution of these details as foreseen in point 1 and 2 is mandatory and that any refusal on your part to reply will make it impossible for us to accept you as a guest in our hotel.Nevertheless, if you wish to allow the processing of your personal details as foreseen in points 3, 4 and 5, you will have to give us your authorization. Such authorization can be cancelled  at a later stage and you will be able to oppose the processing of such details.For any further information or to assert your rights, recognized by Par. 7 of the Privacy Code (Legislative Decree 196/2003), please contact the Manager in charge of the processing.

Cookie Policy

Cookies are used on our website to give users a better browsing service and experience.

What are cookies?

Cookies are small text files sent from the website to the terminal of the party concerned (usually the browser), where they are stored before being referred back to the website upon the same user's next visit. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses or capture email addresses. Each cookie is unique to the user's web browser.

What cookies do we use?
Technical session cookies

The cookies used on the website http://www.hotelroyalbissolati.com are used for computer technology authentication or to monitor sessions, and to store specific technical information regarding the users that access the server of Blastness, the website maintenance and hotel booking service provider.
Pursuant to Article 122, paragraph 1, of the Privacy Code (in the formulation in force after the entry into force of legislative decree 69 / 2012), "technical" cookies can be used even in the absence of consent.
For maximum transparency, below we provide a number of technical cookies and specific cases of activity on the website:
• Cookies implanted in the user/contracting party's terminal directly (that will not be used for other purposes) such as session cookies used for on-line booking on the website, authentication or customisation cookies (for example, the choice of the browsing language); these cookies remain active only for the duration of the session.
• Cookies used to statistically analyse accesses/site visits (the so-called "analytic" cookies) that are exclusively used for statistical purposes (not for profiling or marketing) and to collect aggregate information without the possibility of tracing back to the identification of the individual user. In these cases, since current legislation requires that, when using analytic cookies, the user is given clear and adequate instructions to easily oppose implementation of such (including any mechanisms to make the cookies anonymous), we give instructions on how to disabled installed cookies below. The duration of analytic technical cookies is 30 minutes.

"Third-party" cookies

Third-party cookies are code parts set by a website different than the website you are currently browsing. This involves the transmission of cookies from third parties. Management of information collected from "third parties" is goverend by the relative information notices to which we ask you to refer. For greater transparency and for convenience, we provide the information on the types of cookies used by third party service providers, purposes, retention period and the third parties who retain and access the information on our websites:

Cookie name
Google Analytics https://support.google.com/analytics/answer/6004245?hl=it
Function/Purpose
STATISTICS
Google Analytics is a Google analysis tool that helps website and app owners understand how visitors interact with the contents of their website (pages visited, browsing time, etc.) by providing useful statistics designed to optimise and improve the browsing of the website without identifying the browser.
Expiry
_utma 2 years
_utmt 10 minutes
_utmb 30 minutes
_utmc until the session is closed
_utmz 6 months
_utmv 2 years

Cookie name
Google Adwords https://support.google.com/adwords/answer/2407785?hl=it
Function/Purpose
PROFILING
Favours the research on Google services offered by the hotel without collecting or monitoring information capable of personally identifying a user
Expiry
30 days

How to modify settings on the cookies

Most browsers allow to clear cookies from your computer hard drive, block acceptance of cookies or receive a warning before a cookie is stored.
Therefore, to remove cookies we encourage you to follow the instructions on the pages of the various browsers:
- Chrome: https://support.google.com/chrome/answer/95647?hl=it
- Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
- Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9
- Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT

What happens if the cookies are disabled?

Nevertheless, if you block or erase cookies, it may not be possible to reset previously specified preferences or customised settings, and our capacity to customize the user experience will be limited.